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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Dear IS Scholars,<br>
<br>
Happy Valentine’s Day. We invite you to submit your research to the “AI, Emotions, and Empathy” mini-track at AMCIS 2024. This mini-track is part of the Artificial Intelligence and Autonomous Applications (SIG AIAA) track and is open to innovative research.<br>
<br>
AI-enabled technologies have been permeating human lives and societies at a growing rate over the last three decades. They started at the mechanical task levels (e.g., manufacturing robots) and slowly made their way into analytical tasks (e.g., personal assistants,
traders, schedulers, etc.). However, these technologies are still finding their way into the realm of human emotions and empathy. Hence, emotional and empathic AI is expected to be the next frontier of AI research and development. Likewise, the role of emotions
in human-technology interaction is a growing research area within the IS discipline. Accordingly, this forward-looking mini-track welcomes all kinds of theoretical and empirical research at the intersection of human emotions, empathy, and AI. Possible topics
and research questions of interest include but are not limited to:<br>
<br>
<br>
* Emotional AI Impact on Businesses and Organizations<br>
* How emotionally capable AI will impact business processes, business models, and outcomes?<br>
* How would an emotional generative AI impact employee and user satisfaction?<br>
* How can organizations harness the existing generative AI emotional capabilities to gain competitive advantages?<br>
* How emotional and emphatic-AI would impact government and public agency’s procedures and policies?<br>
* Human and AI interactions<br>
* How an AI capable of understanding and appropriately responding to human emotions is going to impact existing theories of human-technology interactions?<br>
* How AI can become empathic and emotional, and how such changes are going to impact human-AI interactions (Novel theories).<br>
* Emotional AI and Socio-Economical Systems<br>
* What would be the legal and ethical implications of emotional and empathic AI for human societies and socio-economical systems?<br>
* What are the potential advantages and risks associated with the development and deployment of emotional and empathic AI systems?<br>
* AI Algorithms and Emotion Detection and Prediction<br>
* How AI and ML algorithms can be better trained to detect and respond to human emotions appropriately?<br>
* How is generative AI detecting and affecting user emotions? And how can it be improved?<br>
<br>
<b>--- REFERENCES ---<o:p></o:p></b></p>
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<ul style="margin-top:0in" type="disc">
<li class="MsoListParagraph" style="color:#222222;margin-left:0in;mso-list:l1 level1 lfo3">
<span style="font-size:10.0pt;font-family:"Arial",sans-serif;background:white">Huang, M. H., Rust, R., & Maksimovic, V. (2019). The feeling economy: Managing in the next generation of artificial intelligence (AI). <i>California Management Review</i>, <i>61</i>(4),
43-65.<o:p></o:p></span></li><li class="MsoListParagraph" style="color:#222222;margin-left:0in;mso-list:l1 level1 lfo3">
<span style="font-size:10.0pt;font-family:"Arial",sans-serif;background:white">Huang, M. H., & Rust, R. T. (2018). Artificial intelligence in service. <i>Journal of service research</i>, <i>21</i>(2), 155-172.<o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l1 level1 lfo3"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#222222;background:white">Rust, Roland T. and Ming-Hui Huang (2021),
<i>The Feeling Economy: How Artificial Intelligence Is Creating the Era of Empathy</i>, New York: Palgrave Macmillan</span><span style="font-size:11.0pt"><o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l1 level1 lfo3"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#222222;background:white">Esmaeilzadeh, H., & Vaezi, R. (2022). Conscious Empathic AI in Service. <i>Journal of Service
Research</i>, <i>25</i>(4), 549-564.</span><span style="font-size:11.0pt"><o:p></o:p></span></li></ul>
<p class="MsoNormal" style="margin-bottom:12.0pt"><br>
<b>--- NOTABLE DATES ---<br>
</b><br>
* January 5, 2024: Manuscript submissions begin<br>
* March 1, 2024: Submissions are due at 10 a.m. EST<br>
* Mid-April 2024: Acceptance notifications<br>
* April 22, 2024: All revised, camera-ready papers due<br>
* More information on notable dates and submission types<<a href="https://amcis2024.aisconferences.org/submissions/call-for-papers/" target="_blank">https://amcis2024.aisconferences.org/submissions/call-for-papers/</a>><br>
<br>
<br>
<b>--- LINKS TO TRACK DESCRIPTIONS AND SUBMISSION INFO ---<br>
</b><br>
* Track and Mini-track descriptions<<a href="https://amcis2024.aisconferences.org/track-descriptions/#toggle-id-3" target="_blank">https://amcis2024.aisconferences.org/track-descriptions/#toggle-id-3</a>><br>
* Submission Information<<a href="https://amcis2024.aisconferences.org/submissions/" target="_blank">https://amcis2024.aisconferences.org/submissions/</a>><o:p></o:p></p>
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<p class="MsoNormal"><span style="color:black;mso-ligatures:none"><img border="0" width="120" height="113" style="width:1.25in;height:1.177in" id="Picture_x0020_4" src="cid:image001.png@01DA5F27.64B94E40"></span><span style="font-family:"Calibri",sans-serif;color:black;mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black"><a href="https://www.facebook.com/KennesawStateUniversity" target="_blank"><span style="color:black;mso-ligatures:none;text-decoration:none"><img border="0" width="24" height="24" style="width:.25in;height:.25in" id="_x0000_i1028" src="cid:image002.png@01DA5F27.64B94E40"></span></a></span><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:black;border:none windowtext 1.0pt;padding:0in;mso-ligatures:none"> </span><span style="color:black"><a href="https://twitter.com/kennesawstate" target="_blank"><span style="color:black;mso-ligatures:none;text-decoration:none"><img border="0" width="24" height="24" style="width:.25in;height:.25in" id="Picture_x0020_3" src="cid:image003.png@01DA5F27.64B94E40"></span></a></span><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:black;border:none windowtext 1.0pt;padding:0in;mso-ligatures:none"> </span><span style="color:black"><a href="https://www.instagram.com/kennesawstateuniversity/" target="_blank"><span style="color:black;mso-ligatures:none;text-decoration:none"><img border="0" width="24" height="24" style="width:.25in;height:.25in" id="Picture_x0020_2" src="cid:image004.png@01DA5F27.64B94E40"></span></a></span><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:black;border:none windowtext 1.0pt;padding:0in;mso-ligatures:none"> </span><span style="color:black"><a href="https://www.youtube.com/user/KennesawStatenow" target="_blank"><span style="color:black;mso-ligatures:none;text-decoration:none"><img border="0" width="24" height="24" style="width:.25in;height:.25in" id="Picture_x0020_1" src="cid:image005.png@01DA5F27.64B94E40"></span></a></span><span style="font-family:"Calibri",sans-serif;color:black;mso-ligatures:none"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.5pt;font-family:"Arial",sans-serif;color:black;mso-ligatures:none">Reza Vaezi, Ph.D.</span></b><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:black;mso-ligatures:none"> <br>
<i>Associate Professor of Information Systems </i></span><span style="mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal"><i><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:black;mso-ligatures:none">Ph.D. Program Discipline Lead <br>
</span></i><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:black;mso-ligatures:none">Coles College of Business</span><span style="mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:black;mso-ligatures:none"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:black;mso-ligatures:none">3333 Busbee Dr NW<br>
Room 411, MD 0405<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:black;mso-ligatures:none">Kennesaw, GA 30144<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black;mso-ligatures:none"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:black;border:none windowtext 1.0pt;padding:0in;mso-ligatures:none">p: <a href="tel:4705787775" target="_blank"><span style="color:#0033BB">470-578-7775</span></a> <br>
e: <a href="mailto:reza.vaezi@kennesaw.edu" target="_blank"><span style="color:#007A95">reza.vaezi@kennesaw.edu</span></a> <br>
w: <a href="http://facultyweb.kennesaw.edu/svaezi/index.php" target="_blank"><span style="color:#007A95">http://facultyweb.kennesaw.edu/svaezi/index.php</span></a></span><span style="font-family:"Calibri",sans-serif;color:black;mso-ligatures:none"><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><i><span style="mso-ligatures:none">When procedure becomes more important than purpose and method more important than results, organizations become stagnant! -</span></i><span style="mso-ligatures:none">Dee
Hock, Founder of Visa, One From Many: Visa and the Rise of Chaordic Organization<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-ligatures:none"><o:p> </o:p></span></p>
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