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<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(0, 0, 0);">Dear IS Community,<br>
<br>
We invite you to submit your research to the “AI, Emotions, and Empathy” mini-track at AMCIS 2025. This mini-track is part of the Artificial Intelligence and Autonomous Applications (SIG AIAA) track and is open to innovative research.<br>
<br>
AI-enabled technologies have been permeating human lives and societies at a growing rate over the last three decades. They started at the mechanical task levels (e.g., manufacturing robots) and slowly made their way into analytical tasks (e.g., personal assistants,
traders, schedulers, etc.). However, these technologies are still finding their way into the realm of human emotions and empathy. Hence, emotional and empathic AI is expected to be the next frontier of AI research and development. Likewise, the role of emotions
in human-technology interaction is a growing research area within the IS discipline. Accordingly, this forward-looking mini-track welcomes all kinds of theoretical and empirical research at the intersection of human emotions, empathy, and AI. Possible topics
and research questions of interest include but are not limited to:<br>
<br>
<br>
* Emotional AI Impact on Businesses and Organizations<br>
* How emotionally capable AI will impact business processes, business models, and outcomes?<br>
* How would an emotional generative AI impact employee and user satisfaction?<br>
* How can organizations harness the existing generative AI emotional capabilities to gain competitive advantages?<br>
* How would emotional and emphatic AI impact government and public agency procedures and policies?<br>
* Human and AI interactions<br>
* How an AI capable of understanding and appropriately responding to human emotions is going to impact existing theories of human-technology interactions?<br>
* How AI can become empathic and emotional, and how such changes are going to impact human-AI interactions (Novel theories).</span></p>
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<span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(0, 0, 0);"> * How might AI-evoked emotions in humans be different than those emotions evoked by other humans and living beings?<br>
* Emotional AI and Socio-Economical Systems<br>
* What would be the legal and ethical implications of emotional and empathic AI for human societies and socio-economical systems?<br>
* What are the potential advantages and risks associated with the development and deployment of emotional and empathic AI systems?<br>
* AI Algorithms and Emotion Detection and Prediction<br>
* How can AI and ML algorithms be better trained to detect and respond to human emotions appropriately?<br>
* How does generative AI detect and affect user emotions? And how can it be improved?</span></p>
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<b>--- REFERENCES ---</b></span></p>
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<ul style="text-align: left; margin-top: 0in; margin-bottom: 0in; background-color: rgb(255, 255, 255);">
<li style="font-family: Aptos, sans-serif; font-size: 12pt; color: rgb(34, 34, 34); margin: 0in;">
<span style="font-family: Arial, sans-serif; font-size: 10pt; background-color: white;">Huang, M. H., Rust, R., & Maksimovic, V. (2019). The feeling economy: Managing in the next generation of artificial intelligence (AI).
<i>California Management Review</i>, <i>61</i>(4), 43-65.</span></li><li style="font-family: Aptos, sans-serif; font-size: 12pt; color: rgb(34, 34, 34); margin: 0in;">
<span style="font-family: Arial, sans-serif; font-size: 10pt; background-color: white;">Huang, M. H., & Rust, R. T. (2018). Artificial intelligence in service.
<i>Journal of service research</i>, <i>21</i>(2), 155-172.</span></li><li style="font-family: Aptos, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); margin: 0in;">
<span style="font-family: Arial, sans-serif; font-size: 10pt; color: rgb(34, 34, 34); background-color: white;">Rust, Roland T. and Ming-Hui Huang (2021),
<i>The Feeling Economy: How Artificial Intelligence Is Creating the Era of Empathy</i>, New York: Palgrave Macmillan</span></li><li style="font-family: Aptos, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); margin: 0in;">
<span style="font-family: Arial, sans-serif; font-size: 10pt; color: rgb(34, 34, 34); background-color: white;">Esmaeilzadeh, H., & Vaezi, R. (2022). Conscious Empathic AI in Service.
<i>Journal of Service Research</i>, <i>25</i>(4), 549-564.</span></li></ul>
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<b>--- NOTABLE DATES ---<br>
</b><br>
* January 13, 2025: Manuscript submissions begin<br>
* February 28, 2025: Submissions are due at 5 p.m. EST<br>
* More information on notable dates and submission types<</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(70, 120, 134);"><u><a href="https://amcis2025.aisconferences.org/submissions/call-for-papers/" id="OWAfadcbdd4-c285-7840-ebf6-1b0e13f1edf2" class="OWAAutoLink" title="https://amcis2025.aisconferences.org/submissions/call-for-papers/" data-ogsc="" data-linkindex="0" data-auth="NotApplicable" style="color: rgb(70, 120, 134); margin: 0px;">https://amcis2025.aisconferences.org/submissions/call-for-papers/</a></u></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(0, 0, 0);">><br>
<br>
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<b>--- LINKS TO TRACK DESCRIPTIONS AND SUBMISSION INFO ---<br>
</b><br>
* Track and Mini-track descriptions <</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(70, 120, 134);"><u><a href="https://amcis2025.aisconferences.org/submissions/track-descriptions/" id="OWA9bc55e63-f688-a645-0da4-f0996be08458" class="OWAAutoLink" title="https://amcis2025.aisconferences.org/submissions/track-descriptions/" data-ogsc="" data-linkindex="1" data-auth="NotApplicable" style="color: rgb(70, 120, 134); margin: 0px;">https://amcis2025.aisconferences.org/submissions/track-descriptions/</a></u></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(0, 0, 0);">><br>
* Submission Information <</span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(70, 120, 134);"><u><a href="https://amcis2025.aisconferences.org/submissions/" id="OWAa71b665f-0c7a-6b3e-9bc8-38a6428f5e00" class="OWAAutoLink" title="https://amcis2025.aisconferences.org/submissions/" data-ogsc="" data-linkindex="2" data-auth="NotApplicable" style="color: rgb(70, 120, 134); margin: 0px;">https://amcis2025.aisconferences.org/submissions/</a></u></span><span style="font-family: Aptos, sans-serif; font-size: 11pt; color: rgb(0, 0, 0);">></span></p>
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<p><span style="font-family: Arial, sans-serif; font-size: 11.5pt; color: black;"><b>Reza Vaezi, Ph.D.</b></span><span style="font-family: Arial, sans-serif; font-size: 9pt; color: black;"> <br>
<i>Professor of Information Systems</i></span></p>
<p><span style="font-family: Arial, sans-serif; font-size: 9pt; color: black;"><i>Ph.D. Program Discipline Lead <br>
</i>Coles College of Business</span></p>
<p><span style="font-family: Arial, sans-serif; font-size: 9pt; color: black;"> </span></p>
<p><span style="font-family: Arial, sans-serif; font-size: 9pt; color: black;">3333 Busbee Dr NW<br>
Room 411, MD 0405</span></p>
<p><span style="font-family: Arial, sans-serif; font-size: 9pt; color: black;">Kennesaw, GA 30144</span></p>
<p><span style="font-family: Calibri, sans-serif; font-size: 11pt; color: black;"> </span></p>
<p><span style="font-family: Arial, sans-serif; font-size: 9pt; color: black;">p:
</span><span style="font-family: Arial, sans-serif; font-size: 9pt; color: rgb(0, 51, 187);"><a href="tel:4705787775" target="_blank" style="color: rgb(0, 51, 187); margin-top: 0px; margin-bottom: 0px;">470-578-7775</a></span><span style="font-family: Arial, sans-serif; font-size: 9pt; color: black;"> <br>
e: </span><span style="font-family: Arial, sans-serif; font-size: 9pt; color: rgb(0, 122, 149);"><a href="mailto:reza.vaezi@kennesaw.edu" target="_blank" style="color: rgb(0, 122, 149); margin-top: 0px; margin-bottom: 0px;">reza.vaezi@kennesaw.edu</a></span><span style="font-family: Arial, sans-serif; font-size: 9pt; color: black;"> <br>
w: </span><span style="font-family: Arial, sans-serif; font-size: 9pt; color: rgb(0, 122, 149);"><a href="http://facultyweb.kennesaw.edu/svaezi/index.php" target="_blank" style="color: rgb(0, 122, 149); margin-top: 0px; margin-bottom: 0px;">http://facultyweb.kennesaw.edu/svaezi/index.php</a></span></p>
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<p style="text-align: center;"><i>When procedure becomes more important than purpose and method more important than results, organizations become stagnant! -</i>Dee Hock, Founder of Visa, One From Many: Visa and the Rise of Chaordic Organization</p>
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